Our Client Satisfaction Team

Our Client Satisfaction Team is always ready to assist.

Our Client Satisfaction Team

Instead of vanishing, we want you to know we’re here to support you whenever you need us. We’re not just a cleaning company; we’re a caring one!

That’s where our Green Tree Home Cleaning Satisfaction team steps in. We have a dedicated team focused on taking care of our clients. They make sure you’re just as satisfied with our service as you were from the start.

Why Do We Have A Team Dedicated To Looking After Our Clients?

Your feedback has shown us that sometimes you might need to switch things up a bit. Whether it’s needing extra cleaning time to conquer a towering pile of ironing, preparing the house for guests, or going beyond your usual cleaning routine, our dedicated team is here to assist you

What does the Client Satisfaction Team Do?

We want you to feel that we’re just a phone call away whenever you need assistance.

  • Staying connected with our clients and cleaners is the ‘key’ to our business’s success. By closely monitoring our work, we consistently provide excellent service.
  • We’ve dedicated resources to train our teams in customer service, ensuring that we consistently exceed our client’s expectations with every service we provide.
  • Our goal is to address all client requests within one hour during our Monday to Friday business hours. Even on weekends, we keep a close eye on calls to ensure we provide timely responses.
  • We continually seek ways to enhance the service we provide and value feedback from all our clients.

Available 9am – 4pm…

You don’t have to wait for us to reach out; our Client Satisfaction Team is available from 9 am to 5 pm, Monday to Friday, to address your requests, concerns, or receive your feedback. When you reach out to us, we’ll make every effort to respond within the hour.

You are of utmost importance to us. Your satisfaction is the foundation of our success and the reason we love what we do. We’re committed to maintaining the success we’ve achieved, and the best way to do that is by taking care of you.

Whether you’re a new client or have been with us for as long as we’ve been cleaning homes, our dedicated Client Satisfaction Team is here for your needs.

Ready to book your clean?

When it comes to providing a cleaning service to our clients, we want to do more than clean homes. It’s important for us to ensure the right cleaner is chosen for you, one that matches your requirements and fits your circumstances. It’s no good us sending a cleaner to you that is petrified of dogs if you have a lovely Lab!

We pride ourselves on a first-class, personal cleaning service.

Weekly cleans £16.95 per hour (min 2 hours)

Fortnightly £19.95 per hour (min 3 hours)