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How can we help you today?
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Clients
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- Are your cleaners DBS/police-checked?
- Do I meet my cleaner before the first clean?
- Do I need to provide cleaning products or equipment?
- How soon will the cleaner be able to start after I have agreed and signed the business agreement?
- Is it necessary for me to be present in the house while the cleaning is taking place?
- What happens if my cleaner is ill or goes on holiday?
- What if something’s damaged during a cleaning service?
- What is the difference between weekly and bi-weekly cleaning services?
- What should I do if I am unhappy with my cleaner or the cleaning service at any time?
- Are your cleaners DBS/police-checked?
- Do I meet my cleaner before the first clean?
- Do I need to provide cleaning products or equipment?
- How do I pay?
- How much do your cleaning services cost?
- How soon will the cleaner be able to start after I have agreed and signed the business agreement?
- Is it necessary for me to be present in the house while the cleaning is taking place?
- What does ‘banking of my hours’ mean?
- What does Green Tree Home Cleaning’s quarterly payment cover?
- What happens if my cleaner is ill or goes on holiday?
- What if something’s damaged during a cleaning service?
- What is the difference between weekly and bi-weekly cleaning services?
- What should I do if I am unhappy with my cleaner or the cleaning service at any time?
- When will my first quarterly payment be due?
- Why is Green Tree Home Cleaning’s quarterly payment ongoing?
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Cleaners
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- Can I use bleach?
- Do I need to bring my own products?
- What if my client is unhappy with my cleaning service?
- What jobs will I be expected to do?
- What should I do if I find that I'm not comfortable with cleaning for a particular client?
- What steps should I take to get ready for a client's cleaning?
- What to do if I break something at work?
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- Can I change my hourly rate?
- Do I need a DBS (police check)?
- How can I cancel or reschedule a cleaning appointment if I'm sick or have something unexpected come up?
- How do I apply as a cleaner?
- How do I get paid as a subcontracted cleaner?
- How many hours can I work a week?
- What are your cleaning job requirements?
- What documents do I need to provide?
- When should I expect payment?
- Can I change my hourly rate?
- Can I use bleach?
- Do I need a DBS (police check)?
- Do I need to bring my own products?
- How can I cancel or reschedule a cleaning appointment if I'm sick or have something unexpected come up?
- How do I apply as a cleaner?
- How do I get paid as a subcontracted cleaner?
- How many hours can I work a week?
- What are your cleaning job requirements?
- What documents do I need to provide?
- What if my client is unhappy with my cleaning service?
- What jobs will I be expected to do?
- What should I do if I find that I'm not comfortable with cleaning for a particular client?
- What steps should I take to get ready for a client's cleaning?
- What to do if I break something at work?
- When should I expect payment?
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After the contract has been finalised, you will receive the client’s job sheet via email. Please adhere to any instructions and carefully review all the information included. Should you require any assistance, our team is readily available to provide support.
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