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- Are your cleaners DBS/police-checked?
- Do I meet my cleaner before the first clean?
- Do I need to provide cleaning products or equipment?
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- What happens if my cleaner is ill or goes on holiday?
- What if something’s damaged during a cleaning service?
- What is the difference between weekly and bi-weekly cleaning services?
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Cleaners
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- Can I use my own cleaning products?
- What if my client is unhappy with my cleaning service?
- What should I do if I find that I'm not comfortable with cleaning for a particular client?
- What specific cleaning duties will be expected of me in this cleaning job?
- What steps should I take to get ready for a client's cleaning?
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- How can I cancel or reschedule a cleaning appointment if I'm sick or have something unexpected come up?
- How do I apply as a cleaner?
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- How many hours can I work a week?
- Is a police check required when applying for cleaning positions?
- What are your cleaning job requirements?
- When will I receive my payment?
- Can I use my own cleaning products?
- How can I cancel or reschedule a cleaning appointment if I'm sick or have something unexpected come up?
- How do I apply as a cleaner?
- How do I get paid as a subcontracted cleaner?
- How many hours can I work a week?
- Is a police check required when applying for cleaning positions?
- What are your cleaning job requirements?
- What if my client is unhappy with my cleaning service?
- What should I do if I find that I'm not comfortable with cleaning for a particular client?
- What specific cleaning duties will be expected of me in this cleaning job?
- What steps should I take to get ready for a client's cleaning?
- What to do if I break something at work?
- When will I receive my payment?
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What if my client is unhappy with my cleaning service?
PostedOctober 22, 2023
UpdatedOctober 22, 2023
Byadmin
We place a strong emphasis on delivering excellent customer service and are dedicated to ensuring the satisfaction of our clients. Therefore, if at any point your client expresses dissatisfaction, please reach out to us without delay so that we can promptly address and resolve the situation.
We are committed to fully addressing any concerns and managing the matter according to your client’s preferences. This may involve engaging in a diplomatic conversation with your client, offering constructive feedback to enhance the aspects they are unhappy with, or, if they require a replacement cleaner we will try to make this transition efficient and effective.
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