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Clients
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- Are your cleaners DBS/police-checked?
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- Is it necessary for me to be present in the house while the cleaning is taking place?
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- What is the difference between weekly and bi-weekly cleaning services?
- What should I do if I am unhappy with my cleaner or the cleaning service at any time?
- Are your cleaners DBS/police-checked?
- Do I meet my cleaner before the first clean?
- Do I need to provide cleaning products or equipment?
- How do I pay?
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- How soon will the cleaner be able to start after I have agreed and signed the business agreement?
- Is it necessary for me to be present in the house while the cleaning is taking place?
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- What does Green Tree Home Cleaning’s quarterly payment cover?
- What happens if my cleaner is ill or goes on holiday?
- What if something’s damaged during a cleaning service?
- What is the difference between weekly and bi-weekly cleaning services?
- What should I do if I am unhappy with my cleaner or the cleaning service at any time?
- When will my first quarterly payment be due?
- Why is Green Tree Home Cleaning’s quarterly payment ongoing?
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Cleaners
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- Can I use my own cleaning products?
- What if my client is unhappy with my cleaning service?
- What should I do if I find that I'm not comfortable with cleaning for a particular client?
- What specific cleaning duties will be expected of me in this cleaning job?
- What steps should I take to get ready for a client's cleaning?
- What to do if I break something at work?
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- How can I cancel or reschedule a cleaning appointment if I'm sick or have something unexpected come up?
- How do I apply as a cleaner?
- How do I get paid as a subcontracted cleaner?
- How many hours can I work a week?
- Is a police check required when applying for cleaning positions?
- What are your cleaning job requirements?
- When will I receive my payment?
- Can I use my own cleaning products?
- How can I cancel or reschedule a cleaning appointment if I'm sick or have something unexpected come up?
- How do I apply as a cleaner?
- How do I get paid as a subcontracted cleaner?
- How many hours can I work a week?
- Is a police check required when applying for cleaning positions?
- What are your cleaning job requirements?
- What if my client is unhappy with my cleaning service?
- What should I do if I find that I'm not comfortable with cleaning for a particular client?
- What specific cleaning duties will be expected of me in this cleaning job?
- What steps should I take to get ready for a client's cleaning?
- What to do if I break something at work?
- When will I receive my payment?
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What should I do if I am unhappy with my cleaner or the cleaning service at any time?
PostedOctober 22, 2023
UpdatedOctober 22, 2023
Byadmin
Our commitment to exceptional customer service means that your satisfaction is paramount to us. Hence, if you ever find yourself dissatisfied, please don’t hesitate to reach out to us promptly. We want the chance to resolve any concerns swiftly.
We will thoroughly address any problems and handle the situation according to your preferences. This may involve engaging in a diplomatic conversation with your cleaner, offering constructive feedback to enhance the aspect that’s causing you dissatisfaction, or if you prefer, arranging for a replacement cleaner, and we will make the transition as smooth and efficient as possible.
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